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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C Graves

C Graves

February 5, 2024

2  out of  5
rating by C Graves
"There customer service agents suck. Respect goes a long way. There's one agent Emily that will listen and help if there is a problem. Thank you Emily for your help."
We responded:
"I want to take a moment to acknowledge your concern. Our team members strive to treat everyone with kindness and respect. If you want to discuss your concern please call the office. I am glad Emily was able to help."
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Matthias Birkner

September 7, 2023

5  out of  5
rating by Matthias Birkner
"Perfect service! 😊🌞"
We responded:
"Matthias glad we were able to help you. Great service is what we do!"
Profile photo of Johnie Mackey IV

Johnie Mackey IV

August 14, 2023

5  out of  5
rating by Johnie Mackey IV
"State farm is the shiznit. The people there are good, professional people who are willing to work with you. I don't know about other state farms, but Scott Webster state farm is the shiznit!!!!!!!!!"
We responded:
"Johnie Thanks for the 5 star review!"
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Timothy Trail

August 2, 2023

5  out of  5
rating by Timothy Trail
"Always a good experience"
We responded:
"Timothy, thank you for the kind feedback and continuous support! Scott"
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Melissa Reed

July 12, 2023

3  out of  5
rating by Melissa Reed
"I when there to get cheaper insurance than what I had with another company..... So I'm with State Farm now...."
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Tieshia Allen

April 14, 2023

5  out of  5
rating by Tieshia Allen
"Karissa is so outstanding. She make sure you get as much help(discounts that you’re eligible for). She’s very sweet, share conversations, professional. She builds rapport with new and previous customers. I love how fast she work. If you ever decide to visit State Farm ask for Karissa she sits at the front :)."
We responded:
"Tieshia thanks for the kind words. We appreciate your business!"
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Tevin Boykin

March 15, 2023

5  out of  5
rating by Tevin Boykin
"Rebecca Goodwin is a wonderful person and very helpful. I highly recommend her."
We responded:
"Tevin thanks and I am glad Rebecca was able to help you!"
Profile photo of Shairon Genwright

Shairon Genwright

March 9, 2023

5  out of  5
rating by Shairon Genwright
"Fast, friendly, and professional. 5 stars for me."
We responded:
"Ms Shairon thanks for the 5 star review. We appreciate your business."
Profile photo of Pamela McDowell Sessions

Pamela McDowell Sessions

March 8, 2023

5  out of  5
rating by Pamela McDowell Sessions
"Emily is hands down the best insurance agent, ever! She’s so good at what she does and has outstanding customer service. State Farm is lucky to have such a hardworking member of their team!"
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Terrie Norton

March 8, 2023

5  out of  5
rating by Terrie Norton
"Very friendly staff!! If I have questions or need anything at all, all I have to do is pick up the phone! Love them!"
We responded:
"Terrie thanks for the kind words!"
Profile photo of Aaron Gardner

Aaron Gardner

March 8, 2023

5  out of  5
rating by Aaron Gardner
"Highly recommend Emily, gave a great quote!"
We responded:
"Thanks Aaron! Emily takes great care of our customers "
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kevin young

March 8, 2023

5  out of  5
rating by kevin young
"Great staff always willing to help the customers."
We responded:
"Kevin thanks for the review. My staff are always willing to help and go the extra mile for our customers."
Profile photo of Josh Sessions

Josh Sessions

March 8, 2023

5  out of  5
rating by Josh Sessions
"Highly recommend Emily! She’s the best!!"
We responded:
"Josh thanks so much. Emily does a great job assisting our customers"
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Joyce Edwards

March 8, 2023

5  out of  5
rating by Joyce Edwards
"All of the people working there were really knowledgeable and treated us like family."
We responded:
"Ms Joyce thanks so much. We believe in treating everybody like family. "
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Cecil Freeman

March 8, 2023

5  out of  5
rating by Cecil Freeman
"Some of the friendliest and most knowledgeable people in the business. Their service is always prompt and caring with your best interests in mind. If you need insurance see Scott or a member of his staff today."
We responded:
"Mr Cecil thanks so much for the kind words. I am so proud of my team. They are the best in the business!"
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Rebecca Goodwin

December 29, 2022

5  out of  5
rating by Rebecca Goodwin
"I've worked for Scott for 10 years now and have been insured here since 1990! Like most insurance companies, the rates do change but the one thing that stays the same is Scott! He is a wonderful agent that cares about his team and community! There's nothing like being able to walk in and speak to someone face to face that you know cares!"
We responded:
"Hello, Rebecca! Our office is happy to have you as a long-time employee and Good Neighbor! I appreciate your kind review and contributions to our team. I also understand what you mean about being able to speak to someone face to face, and we truly strive to put our customers first with personable service. I’m here if you need anything! -Scott "
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Jeremy Rowell

September 23, 2022

5  out of  5
rating by Jeremy Rowell
"I'm always safe with State Farm. The ladies there always have a wonderful spirit about them and always professional. Good vibes and I love it."
We responded:
"Jeremy thanks for the kind words. We appreciate your business. Scott"
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Carla Rogers

September 20, 2022

5  out of  5
rating by Carla Rogers
"The staff there is very kind. They even help you look for discounts. The prices are great prices especially for a young male under the age of 26. For good quality for a reasonable price, this is the place."
We responded:
"Carla thank you so much for the kind words. We always strive to be kind and courteous. My team and I want to thank you for your business!"
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Shamika Rowley

May 25, 2022

5  out of  5
rating by Shamika Rowley
"The staff was extremely nice. They answered all of my questions and explained everything step of the process."
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Jason Wilson

January 28, 2022

5  out of  5
rating by Jason Wilson
"Staff Always help you out"
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IamJoy mcrae

October 13, 2021

5  out of  5
rating by IamJoy mcrae
"I've been with different companies in the past but State Farm offered me the lowest rate that I've ever had."
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Rod Boatwright

September 13, 2021

5  out of  5
rating by Rod Boatwright
"Like a good neighbor always friendly"
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Christopher Degennaro

August 16, 2021

4  out of  5
rating by Christopher Degennaro
"People were knowable @ helpful"
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Kish Bee

August 10, 2021

5  out of  5
rating by Kish Bee
"Awesome price!"
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Timothy T

July 14, 2021

5  out of  5
rating by Timothy T
"Good people"